Wedding Registry Help Center
Creating Your Registry
How do I create a wedding registry?
Getting started is easy! Visit [otm-boutique.com/registry/create] to begin setting up your registry. You’ll be guided through the process step by step.
Can I create multiple registries?
Yes, you can create up to 3 different registries for different occasions or themes. Manage them all from your account dashboard at [otm-boutique.com/account/registries].
What items can I add to my registry?
You can add any product available on [otm-boutique.com] to your registry. We also support adding items from other websites using our universal registry feature.
Managing Your Registry
How do I edit my registry items?
Log into your account and visit [otm-boutique.com/registry/manage] to add, remove, or update items on your registry.
Can I organize my registry by priority?
Yes! You can mark items as “high,” “medium,” or “low” priority. Guests can filter by priority level when viewing your registry.
How do I set up completion discounts?
Registry completion discounts are automatically applied 30 days before your event date. Learn more at [otm-boutique.com/registry/discounts].
Sharing Your Registry
What’s the best way to share my registry?
We provide multiple sharing options:
- Direct link to [otm-boutique.com/registry/your-name]
- Email templates
- Social media sharing
- Printable cards
Can I make my registry private?
Yes, you can adjust privacy settings at [otm-boutique.com/registry/privacy]. Choose between public, private, or password-protected.
How do guests find my registry?
Guests can search by your name at [otm-boutique.com/registry/search] or use the direct link you provide.
Gift Purchasing
How do guests purchase from my registry?
Guests can browse your registry and purchase items directly through [otm-boutique.com]. Items are automatically marked as purchased to avoid duplicates.
Can guests contribute to group gifts?
Yes! We offer group gifting for larger items. Guests can contribute any amount toward these items at [otm-boutique.com/registry/group-gifts].
What if an item goes out of stock?
We automatically suggest similar alternatives when items become unavailable. You can manage these settings at [otm-boutique.com/registry/alternatives].
Shipping and Returns
Where do gifts ship?
You can set multiple shipping addresses in your registry settings at [otm-boutique.com/registry/shipping].
What’s your return policy for registry gifts?
Registry gifts enjoy an extended 90-day return policy. Start returns at [otm-boutique.com/returns].
Can I track what’s been purchased?
Yes! View your purchased items and track shipments at [otm-boutique.com/registry/tracking].
Registry Benefits
What are the benefits of creating a registry?
- Welcome gift with $50+ registry
- Completion discount
- Expert registry advice
- Price protection guarantee
How do I claim my welcome gift?
After creating a registry with $50+ in items, visit [otm-boutique.com/registry/welcome-gift] to claim your gift.
What is price protection?
If any item on your registry goes on sale within 30 days of purchase, we’ll refund the difference. Learn more at [otm-boutique.com/registry/price-protection].
Troubleshooting
I’m having technical issues with my registry
Contact our registry specialists at [otm-boutique.com/registry/help] for immediate assistance.
Need to change my event date?
Update your event details at [otm-boutique.com/registry/event-details].
Can’t find an answer?
Our customer service team is available 7 days a week at [otm-boutique.com/contact] or via live chat.
Additional Resources
- Registry checklist: [otm-boutique.com/registry/checklist]
- Etiquette guide: [otm-boutique.com/registry/etiquette]
- Timeline planner: [otm-boutique.com/registry/timeline]
Last Updated: December 2023